Frequently Asked Questions

Frequently Asked Questions

If you don't see your question here please contact us!

  • What is the size of the Sleep Goddess® pillow?

    The pillow is designed to accommodate a woman’s body, so the size is smaller than a traditional standard pillow. Our pillow is a shaped pillow with rounded corners, gentle shoulder curve and soft lumbar support.


    The size of the Sleep Goddess pillow is approximately 19.5” W X 15.5” L X 4” H and the

    weight approximately 3 lbs. 5 oz.

  • How do I care for my Sleep Goddess® Pillow? Can it be washed? Put in the dryer?

    Yes, you can wash the Sleep Goddess pillow using a normal cycle and warm water. A gentle detergent is fine but do not use bleach or harsh detergent.


    And, yes, the pillow can be tumbled dry on normal heat, it may take a longer cycle to dry well. The fabric may pucker up, but will return to its original shape.

  • How do I care for my silk pillowcase?

    You can machine wash on gentle cycle in cold water, using a gentle soap without enzymes or bleach or a pH liquid soap specifically for silk. 


    Machine dry on low, remove immediately and fold or place on pillow to avoid having to iron out

    wrinkles. If ironing is necessary, iron on the wrong side of the fabric using the silk setting with steam if desired.

  • How can I find the status of my order?

    You will receive a shipping confirmation email once your order ships. 


    The shipping info will include your tracking number so that you can track the status of your order.

  • Can I customize my pillow?

    Yes.  There is a zipper on the side of your pillow.  The pillow is filled to a medium/firm loft.  But, if you prefer a softer loft, you can open the zipper on the side of the pillow and remove some of the fill as demonstrated in our video.  See https://youtu.be/jv10x6mf6qw

  • What is your return policy?

    Returns are only allowed if the item is defective. The product must be unused and returned in the original product packaging. 


    Please retain original receipts and packing slips in order to provide proof and date of purchase.


    Product exchange or refund due to manufacturing defect will be made after reviewing the merchandise.

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